Privacy Policy
Go Beyond Safaris
Last updated: July 2025
Go Beyond Safaris Pty Ltd (“Go Beyond Safaris,” “we,” “us,” “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website (www.gobeyondsafaris.com) and services.
By providing personal information, you agree to the terms of this Privacy Policy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with us via our website, www.gobeyondsafaris.com (“Website”), or our services.
1. Your Consent
By accessing our Website or providing your personal information, you agree to the terms of this Privacy Policy.
You are not required to provide personal data to use our Website; however, declining to do so may limit your access to some services or features.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Address
- Date of birth (if needed for travel documents)
- Passport or ID details (for travel booking purposes)
- Travel preferences or medical/dietary requirements
- IP address, browser data, and cookies
This information may be collected directly from you or via third-party sources, such as affiliate partners or booking platforms.
3. How We Use Your Information
We may use your personal information to:
- Respond to inquiries and provide customer support
- Process and confirm bookings
- Send travel documentation and updates
- Conduct internal record-keeping and analysis
- Send newsletters or promotional emails (if opted in)
- Improve our website and services
We only use your information in accordance with this policy and applicable law.
4. Disclosure of Personal Information
We do not sell, trade, or rent your personal information to any third parties.
We may share your information with:
- Safari operators, accommodation providers, and other third-party service providers involved in your trip
- Payment processors or booking platforms
- Legal or regulatory authorities, where required
We ensure that any third-party handling your data follows appropriate privacy and data protection standards.
5. Storage and Security
We take the privacy and security of your personal information seriously. Go Beyond Safaris implements reasonable technical, physical, and administrative safeguards to protect the data you provide to us from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
We rely on trusted third-party software and service providers to store and manage your data securely. These providers maintain security practices aligned with widely recognised standards, including:
- The General Data Protection Regulation (GDPR) (EU/UK)
- The Australian Privacy Principles (APPs) under the Privacy Act 1988
- ISO/IEC 27001 Information Security Management
- Relevant U.S. data protection regulations, such as the California Consumer Privacy Act (CCPA)
While Go Beyond Safaris does not directly operate or control the servers or infrastructure where your data is stored, we take reasonable steps to ensure that the platforms we use adhere to these standards and maintain robust security practices.
All information you submit is transmitted and stored through secure systems and protected by encryption, access controls, and network firewalls.
We take the privacy and security of your personal information seriously. Go Beyond Safaris implements reasonable technical, physical, and administrative safeguards to protect the data you provide to us from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no internet-based service can be guaranteed 100% secure. While we take reasonable and appropriate measures to protect your data, you acknowledge that you provide your personal information at your own risk.
Go Beyond Safaris is not liable for any loss, unauthorised access, data breach, cyberattack, or disclosure resulting from events outside our reasonable control, including but not limited to breaches by third-party service providers, interception of transmissions, or unlawful access by external actors.
We will notify affected individuals and relevant authorities in accordance with applicable data breach notification laws should a notifiable breach occur.
6. Access, Correction, and Your Rights
You may request access to the personal information we hold about you or ask us to correct inaccuracies by contacting us. In some cases, we may need to verify your identity before actioning your request.
7. Marketing Communications
We may use your information to send marketing emails, special offers, or travel inspiration if you’ve opted in. You can unsubscribe at any time by:
- Clicking the unsubscribe link in any marketing email
- Contacting us directly at info @ gobeyondsafaris.com
We respect your preferences and will update your communication settings promptly.
8. Cookies and Tracking Technologies
Our Website uses cookies to:
- Improve performance and user experience
- Monitor site traffic via analytics tools (e.g., Google Analytics)
- Serve relevant ads via platforms like Facebook and Google Ads
You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
9. International Visitors (GDPR Compliance)
If you are located in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR), including:
- The right to access and correct your data
- The right to withdraw consent
- The right to be forgotten (data deletion)
- The right to data portability
To exercise any of these rights, please contact us at info @ gobeyondsafaris.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be published on this page with the updated date. Your continued use of the site signifies your acceptance of any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to access or correct your information, please contact us:
info @ gobeyondsafaris.com
Brisbane, QLD, Australia
